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Frequently asked questions

Answers to common questions about visa applications, documents and our services. Can't find what you need? Ask us.

Dubai (UAE)

Do you help with Dubai tourist visas?

Yes. We help you check your eligibility, prepare your documents and submit your application through the route that applies to you.

We can also arrange flight and hotel bookings that match your travel dates.

Do my certificates need attestation for a job in Dubai?

Often, yes. Employers and authorities in the UAE commonly ask for educational and personal certificates to be attested before they accept them.

The steps depend on the document and where it was issued. Our attestation and legalisation service can guide you.

Can you help with visas for other Middle East countries?

This page covers Dubai and the UAE. If you are travelling elsewhere in the region, tell us your destination and we will let you know how we can help.

Contact us to discuss your plans.

United Kingdom

Are UK tourist and business visits covered by the same visa?

Often, yes. The UK generally treats tourism, family visits and many short business activities as visitor travel, but what you are allowed to do depends on the route and its conditions.

Tell us exactly what you plan to do in the UK and we will confirm the right category before you apply.

Will I have to attend an interview for a UK visa?

Not always. Some applicants are asked to attend an interview or a credibility check as part of the process, depending on the visa and their circumstances.

If you are asked to attend one, we help you prepare so you can explain your plans clearly and confidently.

How early should I apply for a UK visa?

Start as early as the rules for your route allow, and leave enough time to gather documents and book an appointment. Processing times are set by the UK authorities and change through the year.

We share the current published estimate at consultation and help you plan around it.

Canada

What is the difference between a Canadian visa and a permit?

In general terms, a visa or travel document lets you travel to Canada, while a study permit or work permit is what allows you to study or work there. A border officer still decides whether to let you in when you arrive.

Many students and workers need both. We check which documents apply to your case at consultation.

Can you help me apply for Canadian permanent residence?

Yes. We guide eligible applicants through permanent residence pathways and help prepare their documents. Eligibility depends on your profile and the current IRCC rules, so we start by reviewing your situation.

Read more about our PR visa assistance.

Do I need to give biometrics for a Canadian visa?

Many applicants are asked to give fingerprints and a photo, usually at an official visa application centre. Whether you need to, and when, depends on your application and whether you have given biometrics recently.

We confirm this for your case and help you book the appointment.

Australia

Do you help with Australian student visas?

Yes. We help you prepare and check the documents for your student visa application. We focus on the visa and its documentation rather than admission itself.

See our student visa assistance for more on how we work.

Can you help me with Australian permanent residence?

Yes, for eligible applicants. Australian PR pathways usually depend on factors such as your skills, occupation, work experience and the current programme rules.

We review your profile first and explain which options may be open to you.

Will I need a health examination for my Australian visa?

Some applicants are asked to complete health examinations, depending on the visa, the length of stay and their personal circumstances.

If it applies to you, we explain the steps and when to complete them.

United States

Do I need to attend an interview for a US visa?

Many applicants attend an interview at a US embassy or consulate. Some may qualify for an interview waiver under the rules in force when they apply.

We check what applies to you and help you prepare if an interview is needed.

How long is the wait for a US visa appointment?

Appointment availability varies by location and season, and it is set by the US embassy and consulates. We cannot shorten it or promise a date.

We check current availability with you and help you plan your application around it.

Can my family apply for US visas together?

Yes, we can help you prepare applications for your family together. Each applicant is still assessed individually by the consular officer.

Bring details for everyone travelling to your consultation so we can plan the documents for each person.

Europe (Schengen)

Which country should I apply to for a Schengen visa?

Generally, you apply to the country that is your main destination, usually the one where you will spend the most time or the one linked to the main purpose of your trip. If there is no clear main destination, you generally apply to the country where you will first enter the Schengen area.

Share your itinerary with us and we will confirm the right consulate before you book an appointment.

Do I need travel insurance for a Schengen visa?

Travel medical insurance is usually part of the checklist for a short-stay Schengen visa, and the cover needs to meet the requirements set for the visa.

We can help you choose a policy that matches the checklist. See our travel insurance service.

Can I visit more than one Schengen country on one visa?

Generally, yes. A Schengen visa usually allows travel across the Schengen area, within the validity and conditions shown on the visa.

Plan your full itinerary before you apply, because it decides which country you apply to.

Germany

What is the difference between a German Schengen visa and a national visa?

A Schengen visa is for short stays, such as holidays, family visits and business trips. Longer stays for study, work or family reunion usually need a German national visa.

We confirm which one applies to your plans at consultation.

Can you help with a Germany dependent or family reunion visa?

Yes. We help spouses and children prepare their documents to join a family member in Germany.

Some applicants are also asked for proof of basic German, while others are exempt depending on their circumstances. We check what applies in your case.

Do you help with German student visas?

Yes. We help you prepare the documents for your student visa application, including proof of funds in a form the German mission accepts.

We focus on the visa and its documentation rather than university admission. See our student visa assistance.

Singapore

Do Indian passport holders need a visa for Singapore?

In most cases, yes. The Immigration and Checkpoints Authority (ICA) publishes the current list of travel documents that need a visa on its official website.

We confirm what applies to your passport and travel plans at consultation.

Can you help with a Singapore work pass?

Work passes are usually applied for by the employer in Singapore. We can help you understand the documents you may be asked for and prepare your side of the paperwork.

See our work visa assistance for more on how we help.

Can you book flights and hotels for my Singapore trip?

Yes. We can arrange flight and hotel bookings that match your travel dates and your visa application. Ask us about them when you book your consultation.

Talk to a visa expert

Tell us about your plans and we'll get back to you to discuss the right visa and the documents you'll need.